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When your fare drops: the who & how of refunding the diff

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When your fare drops: the who & how of refunding the diff

Q. For our anniversary, my husband and I purchased two tickets to Auckland on Air New Zealand. At the time, we purchased what was the cheapest fare, but now I see that fares for the very same trip on Air New Zealand have dropped by several hundred dollars. I called Air New Zealand to ask about a credit or refund for the difference but was turned away. Is there something we can do to recover the difference?

A. Unfortunately, Air New Zealand does not offer any such deal. The price you pay is the price you're stuck with.

But, hey, you're not crazy for trying. A number of US airlines (Midwest, United, Southwest...) do offer vouchers for the difference in price, should fares drop after you book. Sometimes these vouchers come with fees which can sometimes cancel out the difference (tricky, tricky!), but it doesn't hurt to check.

Of course there's also Yapta.com, which -if you register your trip- will alert you if the fare drops. Also, Orbitz.com offers a price guarantee of sorts, good only if someone else books your exact itinerary at a lower price.

 


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unfortunately, its the nature of the game...if open seats are sold at last minute prices, do the others deserve a refund? no. there are no guarantees when purchasing anything. nor should there be, and I've been on both sides of the equation
by jacqm on Tuesday, March 09, 2010
I suppose there's no reason you couldn't ask. But why would you think the airline has a responsibility to refund you the difference? If the fare went up, would you volunteer to pay the increase? You bought the fare at what you decided was an acceptable price. If airlines always had to make refunds if a fare drops, they certainly would never have any incentive to let a fare drop.
by srdshelly on Monday, March 08, 2010
If you have flexibility for the time you can leave and return to and from your destination, AND, if it is a round trip, You are much better off on submitting a Bid through Priceline.com Start early, and bid low, and come back the next day with a higher bid. Raise it daily until you get your flights. I always use this site for finding hotels too, especially if you can be happy with a general area, and are not needing a specific place to stay. Start off bidding low, with a high number of stars in the particular zone you want, AND bid only for the first day of a multi-day stay, if you like the place, extend your stay for the same price!
by johneboye on Monday, March 08, 2010
Is there a "best time" to buy airfare? My husband and I know that we are travelling to Mexico in April. Should we buy our flights now or wait until closer to the trip to get better fares? I 'd appreciate any advice.
by on Sunday, September 07, 2008
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