Airfarewatchdog

Southwest Airlines

Airline Code:WN
Lounge:N/A
Airline Alliance:N/A
Frequent Flyer:Miles Credit Card, Rapid Rewards
Magazine:Spirit
Website:www.southwest.com
Southwest Airlines Contact Information:
Automated Flight Information:1-800-IFLYSWA
Hearing Impaired Reservations:1-800-533-1305
Rapid Rewards:1-800-445-5764
Reservations:1-800-IFLYSWA

Hub Airports: Baltimore/Washington International Thurgood Marshall Airport, Chicago Midway Airport, Dallas Love Field Airport, McCarran International Airport, Houston Hobby Airport, Phoenix Sky Harbor International Airport

Southwest Airlines Baggage Fees
First BagSecond BagAdditional BagsOverweight BagsOversized Bags
$0$03-9: $50; 10 and more: $11051-100 lbs: $5062-80 inches: $50
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Southwest Airlines Reviews

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Best flight ever, even for a scared flyer!

    by odiejo on February 11, 2014

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    January 2014
    Seat Class:
    economy

    I prayed that the Lord would allow me to enjoy my flight, because I've always been a nervous wreck when flying. I totally enjoyed it from beginning to end. The flight there and back was very smooth, and the staff was very friendly and helpful. I asked for a seat belt extension, and they were very discrete in giving it to me. This was my first time flying Southwest, and I had concerns because of their weight restrictions, but there were no problems at all. I also loved how they offered unlimited snacks and soft drinks. I would fly again any time.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    AMAZING

    by jpoole357 on February 4, 2014

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    December 2013
    Seat Class:
    economy

    Flight attendants are the best!!! We had a passenger sing Christmas carols on our flight. made the trip go quicker and was so pleasant.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    St Martin

    by niklz22 on January 19, 2014

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in San Juan, Puerto Rico
    Date of Flight:
    August 2013
    Seat Class:
    economy

    The flight was shorter than I anticipated. I had a layover which was about 30 min which was perfect to get off and walk around for a few. The flight from San Juan to St Martin was a breeze. I enjoyed the whole experience and am bringing my family this year for vacation.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    We love Southwest!

    by mbragg on January 13, 2014

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    January 2014
    Seat Class:
    economy

    It's always easy on Southwest. No baggage fees and great staff. ON TIME!!! They really do care about your experience.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    tight quarters

    by cookoofl on December 10, 2013

    RT/OW:
    One Way
    Number of Stops:
    No stops
    Date of Flight:
    December 2013
    Seat Class:
    economy

    The legroom keeps getting smaller and smaller. For someone over 6 foot it is very cramped. If the person in front of you puts their seat back your in trouble.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Love Southwest Airlines

    by KimS on December 6, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    November 2013
    Seat Class:
    economy

    Great prices with no extra fees. Always on time. They take care of their customers. Snacks & drinks delivered in a timely manner. I could go on . . . I won't even consider another airline.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Love Southwest, Sorry Frontier...

    by juderulz on November 28, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    October 2013
    Seat Class:
    economy

    As a Colorado native, I have grown up loving Frontier and always flying them ~ Unfortunately since the company has changed hands, the baggage fees and higher ticket prices just don't make it worth it. This and I have ALWAYS had great service with Southwest! Thanks for coming to Denver!

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Excellent

    by Marhall on October 30, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    October 2013
    Seat Class:
    economy

    Even with a C boarding Pass, I had a nice seat and had a very smooth arrival from Tampa to Hartford. Always love SouthWest. Will fly everytime.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Westbound Seattle

    by Skykomish on October 8, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    September 2013
    Seat Class:
    economy

    Southwest is definitely my airline of preference. Their entire operation is geared toward passengers. I prefer non stop and they have them where I seem to go. The cabin crew can be so funny and I believe are able to relax those who are anxious about flying. Thanks you for actually caring!!

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Vegas to BWI

    by Lin09Nol on September 30, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    September 2013
    Seat Class:
    economy

    Went to Vegas for birthday retuned on Fri 20th, this was my first to see all male attendants there may have been 1 female but this was the best flight ever in all my travels. One particular attendant made the flight so enjoyable he had everyone in stitches from begin to end non stop if everyone could be a loose as him it would make all flights enjoyable. LOU

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Easy and Fast!!

    by Omar on September 14, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    August 2013
    Seat Class:
    economy

    I hadn't flown commercially since pre-9/11 mostly because of the rumors of demeaning security procedures at most airports. But I had no trouble obtaining my tickets, confirming my flight, getting a boarding pass, all of which was done onlline, and the security check on both outgoing and incoming flights was minimal and quick. My worst problem was not being able to clear my ears on both descents to the airports but that will be treated prior to the next flight!

    Great job Southwest!!

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Southwest employees are great and my flight was a wonderful experience

    by sallydelman on July 5, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    May 2013
    Seat Class:
    economy

    I never flew Southwest before going to Panama City Beach. I always used BUSH Airport. Now that my experience was so great I will use Southwest to travel more often it is worth the extra time to get to the airport. I recommend Southwest and Panama City Beach Sterling Breeze Condo for a great time.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Worst experience with Southwest ever.

    by Go11pads on June 26, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    June 2013
    Seat Class:
    economy

    Even though we arrived an hour and a half before our flight we had to wait so long at the Southwest baggage check with hundreds of other people that we missed our flight. Very slow and inefficient considering the number of customers checking bags at this time of the morning. Needless to say there were quite a few people not only from our flight but other Southwest flights leaving around the same time that didn't make it. Our only option now is standby for the second time. We were told that the only way we could guarantee getting to LA today was to pay an additional $300 per person or come back tomorrow morning.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Good value

    by MaryKayLady on June 4, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Baltimore, Maryland
    Date of Flight:
    March 2012
    Seat Class:
    economy

    My sister and her family live in ABQ and we live 20 min from MHT. We use SW airlines exclusively! Love the crews....they are fun and easygoing. Flights are accomodating. We are a family of many women and we LOVE that we can check TWO bags and bring another carry on....and not pay extra fees for luggage! An extra $10.00 to board earlier is a small price to pay. Now, if we could just get more non-stop flights....ah! That would be a wonderful thing! :)

    SW, Keep up the good work!

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Southwest is a hoot

    by KimSamsponMN on May 4, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2013
    Seat Class:
    economy

    I recently flew from MSP to Oregon, one of my flights was from MSP to Denver. The flight was great. Southwest makes flying fun.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    SW is MY airline!

    by Janice on May 2, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    March 2013
    Seat Class:
    economy

    We will always travel SW. Flight attendents are not only polite, but also entertaining and funny. They want the passenger to have a good flight and they will do all they can to make that happen. Even when there's an emergency, it's handled with style and professionalism, no big egos. Our flight out of Denver was delayed for several hours due to snow, cold and wind. At any other company's gate, you would have heard complaints and moans, but not for us. We knew 1. they were not lying to us, and 2. they were trying as hard as possible to get us in the air. We always use earlybird checkin. It's worth the extra money. Who wants to sit at a computer terminal 23 hours and 59 minutes waiting to checkin on line?!

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    LOVE SOUTHWEST

    by Nanamis on April 19, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2013
    Seat Class:
    economy

    Great crew, wonderful flight, excellent service. Always fly Southwest when I can! Can usually find a great deal on price.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Free check in bagage???

    by Virginia on April 7, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2013
    Seat Class:
    economy

    I checked in two bags for my flight from San Diego to Oakland. When I unpacked I found that my GPS and car phone charger were stolen.

    Guess it is not free check in after all.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Pre Boarding

    by Michr55 on February 8, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    December 2012
    Seat Class:
    economy

    Nice nonstop flight, my one complaint is the fact that people who board first try ro save seats for someone with a boarding pass higher than mine. The staff should not allow this, i mentioned it to a stewardess & she told me there were lots of seats on the plane, she should have told them that.If they wish to sit together then they should board together with the worst boarding pass.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Southwest is better than most

    by cdiver on February 8, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    August 2012
    Seat Class:
    economy

    This flight was great, we flew with friends and all four of us were together, early bird check-in got us "A" line and it was well worth it. 2 checked bags for free, yahoo!! Flight attendants were really great, very funny and the flight was very enjoyable. So what if there is no entertainment, bring your own, quite frankly the screens on planes are so small or right up against your face that it's not that enjoyable anyway. We have flown Southwest 3 times now and will always look to them first before other airlines.

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