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Bling in your bag? Maybe not the best idea...

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Bling in your bag? Maybe not the best idea...

Posted by Tracy Stewart on Thursday, August 18, 2011

Q. I took a United flight from Shanghai to San Francisco and checked luggage, but when I arrived at home, I found that my pearl necklaces that were put in the luggage were stolen. I contacted United, but got no response from them. What should I do? May I ask for compensation from the airline?

A. Valuables are stolen from checked bags often, and that's why airlines take no responsibility for them. "Valuables" can be anything from electronics, important business papers, jewelry, or anything of high or irreplaceable value. You should never put them in your checked luggage. I seriously doubt that United will do anything for you, but you should make a report to the police and the TSA. It's possible that your homeowners insurance will cover you.


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I have been to work for the airline industry. I prefer to not say which airline. The old law regarding lost valuables or lost luggage, only covered a passenger up to $1250 USD per lost bag. The new law requires all USA based airlines, to cover each passengers lost bag for up to $2500 USD! If the bag is not lost, But valuables were stolen from the bag, On an international flight, Contact the airline and make a report Over the phone and in writing to their customer relations office. Also make a police report and give the police report number to the airlines Verbally and in writing to customer relations. The new law requires airlines to reimburse stolen or missing valuables in checked luggage. Depending on the value of the items, The airlines may require a receipt. There is a loophole 4 airlines in reimbursing you... If you did not declare (tell the agent at check in& fill out a declaration) the valuables when you checked your baggage, the airlines could get out of reimbursing you. Check online on google, "FAA New lost baggage and valuables"! It will bring up the new international laws on their website, and clarify your specific situation. If that airline still refuses to reimburse you or even help with a full investigation, you can sue them in civil small claims court not exceeding $5000 USD! File the suit in your county's jurisdiction. If the airline does not show up to court, the judge will rule in your favor automatically 99% of the time, not allowing that airline any extensions or change of venue to wherever that airlines is based. Airlines do not have the manpower to show up publicly in person for small claims court. It's cheaper for them to just pay you rather than travel to your county's small claims court jurisdiction. I do this for a living & could lose my job if found out, telling you how the system works! I hope this inside information helps you!! Good luck! I wish you the best in fighting that airline! :-)
by zebopride on Wednesday, August 24, 2011
Chances are the TSA didn't take it since the flight orginated in Shanghai,China. TSA does not do screening in or for China. The bag would have to have gone through Customs but it is highly unlikley that they would have taken it as they do not inspect every bag unless it is suspicious. (Drugs, Live animals, etc.)
by WNHelp on Friday, August 19, 2011
You need to have a Law firm make a call for you. Find out more how to do this at www dot itsbenefits dot com
by Legal Help Now on Friday, August 19, 2011
Airline people did not steal your stuff. It was either a TSA inspector or an airport employee baggage handler. United has no responsibility. Always put jewelry into carry on.
by longhorns on Thursday, August 18, 2011
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