Q. I need to fly out early in the morning to reach my destination in time for a scheduled event, which is why I purchased a ticket for a 6 a.m. flight. Now I received an email that the airline has changed my departure time to 4 p.m. If I had wanted to leave at 4 p.m., then I would have bought my ticket for that time. Are airlines able to change your flight without your permission?
A. Airlines state in their contracts of carriage that schedules are not guaranteed, but you can ask to cancel your booking and get a refund without penalty, even on a non-refundable fare, if they won't reseat you on the original flight you booked. That's also in their contracts of carriage.