Lost Luggage, Lost Money

July 08, 2015
Fares from Washington DC:

    Q. My luggage was recently lost and I'm having a hard time convincing the airline of exactly what the contents were worth. In fact, the sum they're offering is nowhere near their $3,400 limit of liability. What can I do?

    A. Although it may sound tedious, saving your receipts can really help you out in a situation like this. Losing a $50 shirt may not seem like the end of the world, but lose a bag full and that can really add up. For a record of purchases made via debit or credit, it's easy to refer back to bank or card statements as proof. For little ho-hum cash purchases, you might consider squirreling away those receipts too.

    Another thing you could do to prevent something like this from happening down the road is upping the limitation of liability by purchasing Excess Valuation.

    Of course, trip insurance can also save you in a bind like this, as well as some premium card services offered by American Express, that not only cover you if you're luggage is lost forever, they'll pay to replace "necessary personal articles" if your bag is delayed for six hours or longer.

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