“Possibly the worst travel experience I have *ever* had!”
Flight from Newark to Seattle
- Round Trip
- Number of Stops:
- 1 stop in Detroit, Michigan
- Date of Flight:
- April 2008
- Seat Class:
Worst. Flight. Ever!
After having gotten on my FIRST plane at Newark, there were 'electrical problems' (not the flight crew's or the pilot's fault, of course) and we all had to disembark. As I had a connecting flight, I asked a flight attendant how long the flight from Newark to Detroit was, and if I would need to rebook it. She snapped at me, "How should *I* know? I'm not a GATE AGENT!!"
I then had to rebook both my outgoing flight from Newark and my connecting from Detroit to Seattle. I SPECIFICALLY asked if my luggage, which I had checked, would arrive in Seattle at the same time I did. I should have received written confirmation that it would.
The flight from Newark to Detroit was the *only* thing that went smoothly. I actually got what I asked for (a bulkhead seat -- I'm quite tall and have very long legs) and fell asleep immediately.
Once in Detroit, I sat for four hours trying not to fall asleep. I ate a very greasy omelet and drank four cups of weak-tea-esque coffee in an attempt to stay awake, and barely succeeded. When I finally boarded my plane, I was in a middle row, in between two people who were spilling over into my seat.
I was so tired and frustrated that I almost started crying. By that time, it was nearly 2pm, and I had been in various airports since midnight the night before. And it still wasn't over.
When I finally reached Seattle, I went to baggage claim to get my suitcase. Guess what? Not there. I asked the guy who was monitoring the baggage claim if there was any more luggage coming from the plane, and if course he said no. I informed him that my suitcase was *not* there, showed him my claim ticket, told him that my plane from Newark had been delayed due to electrical problems. He started to ARGUE with me and told me that my luggage had already arrived! I looked at him and said, 'Are you kidding me? Does it LOOK like I'm holding a suitcase? Call Newark if you want to!' I guess it looked like I was about to make a scene (which I was... it was now nearly 6pm), so he just backed down. He told me I could either have my suitcase delivered to my home, or I could wait for it at the airport.
All in all...TOTALLY the worst experience I've ever had. I am NEVER flying Continental/Northwest again.