“Trip was fine, connection was not.”
Flight from Atlanta to Montreal
- Round Trip
- Number of Stops:
- 1 stop in Washington, D.C.
- Date of Flight:
- June 2010
- Seat Class:
I just travelled to Montreal, Que, Canada on United Airlines transferring in Washington. I got a last minute sale and was delighted that I could get home for such a bargain price considering how expensive it usually is. I was not able to print out my boarding pass for the connecting flight in Washington on Air Canada Jazz so when I got to the airport in Atlanta after waiting in a line at United and then Air Canada to get a boarding pass for my connecting flight,(they were so slow) I had to leave to go through security to catch my flight to Washington and deal with the boarding pass there. They announced the gate for the connecting flight to Montreal so when I deplaned, I headed for that gate. It was not the correct gate and after being sent on a wild goose chase and showing my ticket to a half dozen people, I was finally directed to guest services at Air Canada. The person there informed me that I was at the wrong airport. I am not a stupid woman but I assume that when there is an itinerary for a connecting flight, that it would be in the same airport unless it was some unusual destination that only went out of a certain airport. I was shocked to learn that my connecting flight was at Reagan and not Dulles. Not one person that saw my ticket even mentioned that to me and I never would have noticed that either. Thank goodness I had enough time to take a shuttle over to Reagan but I was really upset. It would be helpful if when making reservations on line, that this type of connection would have a clearer deliniation. Otherwise, United Airlines boarded and left on time on all flights as well as even arriving a little early. In the end it all worked out.