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Kayak and Sidestep will eliminate American Airlines fares

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Kayak and Sidestep will eliminate American Airlines fares

Posted by George Hobica on Saturday, July 26, 2008

Well, it looks like it really might happen: American will pull their fares from Kayak.com (and sister site Sidestep.com), as Sean O'Neill reports on BudgetTravel.com. Interestingly, the two US airlines that only sell their fares on their own sites, Southwest and Allegiant, are the only two that are making profits, as Jared Blank of Online Travel Review, points reports.

Why is this happening? Kayak's CEO claims that, "American asked us to suppress search results from competing websites as a condition to displaying their fares. This is simply not something that Kayak will do. Imagine Sony telling Best Buy that they couldn’t sell Panasonic?"

Shades of Southwest pulling out of Travelocity.com oh so many years ago?

Is this a sign of things to come? As we've pointed out before, American already offers big discounts to those signing up for its DealFinder service, whose fares are only available on AA.com. These days, airline travel sites sell more than airfares. They also sell merchandise, hotels, rental cars, and package deals. And they market their frequent flyer programs and other products. So doesn't it make sense to lure consumers to their own sites, rather than going through middlemen (online travel agencies) to whom they also have to pay commissions?

 

Categories: Airline Industry News

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Erm.. commissions? Airlines haven't paid commissions on domestic travel since 2000, 2001 at the latest. Some of the newer web based airlines (airtran, spirit) continued to pay small commissions but they also stopped within the last 2 years. Just wanted to point that out.
by Wayne Hustis on Wednesday, July 30, 2008
I was part of American Airlines Dealfinder, but didn't think there fares were better. In fact, I thought it was higher. American Airlines is getting greedy.

If the airlines continue to get greedy, then only 3 airlines will remain.

by Maggie on Monday, July 28, 2008
I guess I'm stating the obvious, but doesn't this make it awfully hard for the typical customer to find the best offer? If I have to visit 20 websites for the same information I have been getting from one or two, it is a huge inconvenience, and sometimes I won't know which websites to visit in the first place. I think American's move will backfire.
by Dave on Monday, July 28, 2008
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