AirTran: Baggage Fees, Fares, Reviews

AirTran Reviews

2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“I have never had a bad experience with Air Tran Love them!”
by designernurse on March 17, 2013
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
October 2011
Seat Class:
economy
Staff is informative and very friendly, flights were usually on time except when lined up at Hartsfield due to heavy traffic. They kept the cabin at a comfortable temp not like another airline D----. The pilots always keeping us informed not like other airlines D----.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Expectation Satisfied”
by ExFloridian on November 29, 2012
RT/OW:
One Way
Number of Stops:
No stops
Date of Flight:
November 2012
Seat Class:
economy
The flight boarded 40 minutes before departure time. Flight took off 15 minutes early.
Flight a little bumpy - but not too bad
Flight arrived 30 minutes early.
Overall - great experience with a great price!
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Damaged luggage”
by donnaspec on October 22, 2012
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
October 2012
Seat Class:
business
My 89 year old mother was frustrated upon arriving in Pittsburgh to find that baggage handlers in Orlando had broken her lock to go through her suitcase. This was simply not necessary as she purchased a Protege 3-dial combo lock that is, and I quote: "The Transportation Security Administration (TSA) SCREENERS AND AIRLINE CHECK-IN STAFF AT AIRPORTS ARE TRAINED TO RECOGNIZE THE TRAVEL SECURITY LOGO. THEY UNDERSTAND THAT BAGGAGE WITH LOCKS DISPLAYING THIS MARK ARE PERMITTED TO REMAIN LOCKED. TSA SCREENERS HAVE ACCESS TO SPECIAL CODES THAT ALLOW THEM TO OPEN THESE LOCKS IN THE EVENT THAT THE BAGGAGE MUST BE OPENED FOR SECURITY". So my question to Air Tran is why did they not only break the lock but also the zipper. Inexcusable.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Airtran lost my baggage and had no way to track current status/location!”
by valify on October 2, 2012
RT/OW:
Round Trip
Number of Stops:
1 stop in Atlanta, Georgia
Date of Flight:
October 2012
Seat Class:
economy
Please everyone should stay clear from Airtran. I am so DISAPPOINTED in Airtran. I checked in a single medium-sized luggage at Houston Hobby airport for a flight to Baltimore, Maryland with a stop at Atlanta Hartsfield. I got to Baltimore and my luggage was missing. Airtran had NO way to track if my luggage had made it on the flight to Baltimore and/or its current location. I was told they do things manually and have no system in place to keep track of the baggages, can you imagine?!! So for all I/they know, someone could have walked off with my luggage and they would have had no clue! I was told to wait and see if the luggage was on the next flight from Atlanta and that is the the current status as I post this review. What a shame?! I will NEVER use Airtran and would like to advise others to steer clear of this airline.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“It was an awesome crew and flight!!!!!”
by Mcondrey on July 21, 2012
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
March 2012
Seat Class:
economy
The attendants and Captain were awesome, very attentive!! I highly recommend you all!! All aspects of trip Great, ready to go!!!
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Sorry to see AirTran leave DFW”
by lorivanb on December 11, 2011
RT/OW:
One Way
Number of Stops:
No stops
Date of Flight:
November 2011
Seat Class:
economy
For three years I've been flying AirTran but now that they are leaving DFW, The fares have doubled. My usual one-way DFW-ATL-RIC that I could get between $84-$124, will now cost me $193. Thanks Southwest, I'll never fly you (well, unless you decide to fly into Richmond, and then I'd have to make 3 stops)....
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Didn't come through on their promise”
by treesuh on October 22, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
September 2011
Seat Class:
economy
We were scheduled to fly out of Seattle on Thursday morning. When we got to the gate there was a sign saying "We need volunteers!" We asked the person checking us in what they would offer if we volunteered. "They've been offering 3 tickets!" she replied. Thinking that she meant 3 tickets for the two of us, we agreed. The flight needed 6 volunteers, however, so they ended up offering all of us 4 tickets each! We knew that was VERY generous, but weren't about to complain. All 6 of us were talking about it so it's not as if we misunderstood. When we got home and tried to use the first voucher, we were told that we each only had 2! We have called the Air Tran customer service number and they told us there was NO record of that and that they never give more than 2 vouchers. Had we only been offered 2 we would have still volunteered to be bumped, but it makes us very angry to feel we were deceived. I have no complaints whatsoever about the flight and everyone we dealt with at the airport was courteous - it's just the fact that they misled us.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Paying for bags and seat selection BAD...Flight and Service GOOD”
by kberna on August 6, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
August 2010
Seat Class:
economy
We really didn't like paying for our bags to fly or if we wanted a seat sitting next to our children. But the flights were smooth and on-time and the ailine stewards were polite. Checking in went smooth on both ends and we had no problems boarding.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Good Flight”
by J_P on August 2, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
June 2011
Seat Class:
economy
It was a little slow getting on and off the plane. Gate was not ready when we got to HPN, but the wait wasn't to long. Otherwise everything went well.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Not bad at all”
by natinmd on August 2, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
August 2010
Seat Class:
economy
Left on time got us there a bit early. We upgraded to business class for $99 great deal! I would fly Air tran to Cancun again.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Ripped off”
by vagabond on July 27, 2011
RT/OW:
Round Trip
Number of Stops:
1 stop in Atlanta, Georgia
Date of Flight:
June 2011
Seat Class:
economy
paid for assigned seating for 2 grandkids&me - they were given to other passengers. wrote complaint - never heard from the airline. Was told by supervisor in Atlanta that I did not do online check in and paid for advanced seating (I did not pay for advanced seating and couldn't check in online). Was told by supervisor my assigned seats were given to confirmed passenger and to ask passenger to change seats with me. He couldn't have cared less that I was not sitting with my 2 underage grandchildren. I paid to have secured seating next to my minor grandkids and was RIPPED OFF! Airline travel on AirTran is not something I would suggest to anyone.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Great Place”
by Vwerth on June 19, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
June 2011
Seat Class:
economy
Harrisburg international airport is THE best place to fly out of. It is small in size but big in savings. I will always use this place over bigger airports and bigger fees.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“I am going to miss AirTran”
by kjw869 on June 7, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
January 2011
Seat Class:
business
when Southwest takes over. Great service and great crews. Hope they keep the wi-fi! We always leave on time and arrive early at pur destinations with AirTran.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Great flight”
by bigbrother on May 25, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
May 2011
Seat Class:
economy
I will definitely book this flight again.....on time both ways....no hassle, refills on drinks....and you can't beat the price !!
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“AVOID AirTran Vacations!!!!!”
by BookLover7 on May 25, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
May 2010
Seat Class:
economy
When recently purchasing a trip on AirTran Vacations I ran into several problems, after I purchased. First you CANNOT purchase insurance for your trip through AirTran Vacations, not even for the airfare part of the trip, even though it is available if you purchase directly from AirTran. Secondly, when I called to cancel the hotel part of the trip, since they do bill you separately for the hotel (2 charges on your credit card) I was told that I had to cancel the entire trip in order to cancel the hotel. Which would add a $75 fee or each person (2) on our airline ticket for both ways, plus $75 to cancel the hotel. $375 to cancel????? AirTran Vacations Needs to change it's policies. AVOID AirTran Vacations!!!!!
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Easy flight to Branson”
by KeepSmiling on May 24, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
March 2011
Seat Class:
economy
Direct flight from Atlanta to Branson at low Airtran fares is an awesome deal! Love the new Branson MO airport. It is very easy to access. Now with the low fares of Airtran.... what a deal!
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Uncomfortable seat”
by SONMOONMOM on May 19, 2011
RT/OW:
One Way
Number of Stops:
No stops
Date of Flight:
May 2011
Seat Class:
economy
First time ever for a negative regarding Air Tran...seat was not comfortable. Other than that, fine as usual...will fly with them again dependent on price.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Excellent experience”
by nicksgurl328 on May 12, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
April 2011
Seat Class:
economy
I fly AirTran whenever I can because the flight crew is always friendly. The pilot and flight attendants were making jokes with us over the microphone. It was a very enjoyable flight.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Tight Seats”
by northernlights on May 11, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
May 2011
Seat Class:
economy
Seats were fair to average---My seat only reclined one inch-Not what I call recline. also I am only 5'4" and it was tight even for me.
2. Check-in Experience:
3. In-flight Service:
4. Seat Comfort:
“Disney World Get Away”
by loveDisney on May 9, 2011
RT/OW:
Round Trip
Number of Stops:
No stops
Date of Flight:
April 2011
Seat Class:
economy
We have had good experience with the direct flight to Orlando. AirTran is a preferred airline with Disney, which means you can check your bags all the way through to a Disney resort (make arrangements with the resort), which is a real perk. A Disney bus will pick you up at the airport and bring you back when it is time to go home. In fact, we checked our bags at the resort and spent most of the day in the park before leaving. Good deal too! Go AirTran!!

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