Q:  I purchased 5 tickets from Detroit to Orlando on nwa.com 5 days ago.  When I checked Northwest site yesterday the tickets have gone down in price for the same flight number, same times and everything.  I printed a copy of their website showing the new price and submitted a claim.  Are they supposed to give me the difference or a voucher since the travel dates are not until May and the ticket prices have already dropped?

A: As far as we know, Northwest will issue you a voucher good for future travel for up to a year in the amount of the price drop, minus a $50 fee. This fee used to be $25 on domestic fares, and airlines change these price drop refund policies often.

Until a few months ago, US Air offered price drop refunds without a fee, but now they, as do many larger airlines, charge $100. Only United, Alaska, and Southwest, as far as we know, do not deduct a fee in these situations, but that too could change. We're talking here only about non-refundable tickets. If you buy full fare tickets, you always get a refund with no change fee. And the above is always assuming that there is no change in flights or days of travel. Only the fare may have changed.

All products and services mentioned on Airfarewatchdog are independently selected by our team of expert travelers. If you buy something through our links, we may earn an affiliate commission.

More Stories You'll Love