Q. I received two emails this week alerting me to the fact that my flight times on United have been changed. My layovers en route to Boston went from about 90 minutes each to 3 hours. To me, the difference between getting into Boston at 12:05PM and 1:38PM is actually significant. Do I have any recourse here?
A. I don't think that's enough of a schedule change to request a refund or other compensation. And honestly, assuming you're connecting in Newark with chronic delays, even 90 minutes might be pushing it. If there's an earlier flight that has seats, you could call United and ask to be placed on it with no change fee. But airlines make it clear that schedules are never guaranteed.
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