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Flight Canceled Due to Mechanical Issues, What Can I Do?

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Flight Canceled Due to Mechanical Issues, What Can I Do?

 

Q. American just canceled my flight because of mechanical issues, and stuck me on a later and longer trip. Can I get anything for it? Maybe an upgrade or something?

A. If you write them an email, you'll likely get something, whether it's a voucher for future travel or extra miles. Or possibly even both! That being said, it's always a good idea to talk to airline officials at the airport before you leave. Raising an issue while the problem is still happening can sometimes be a bit more effective.


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Same thing just happened to me last week on UAL. I was traveling with my 2 children and we ended up being rerouted onto Delta and getting in at 11pm instead of 5pm. Not a lot of fun with a 7-year-old! I ended up with $150 travel vouchers for each of us. Have to use them within one year and good only for the US. The $450 definitely made the experience more palatable!!!
by dsb on Friday, June 11, 2010
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