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When fares drop after you buy, then what?
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Current posts | CategoriesWhen fares drop after you buy, then what?
Q. Last week I purchased two tickets for $580 to travel from Savannah to Phoenix. Today I saw the exact same flights on the exact same days for sale for $240. Is there anyway I can get the difference back on my tickets, which of course are non-refundable?
A. You can get part of the difference back, at least. Only three airlines will give you a price drop credit in full (Alaska, JetBlue, and Southwest). But none of those airlines fly Savannah to Phoenix, so most likely you're flying on an airline that will charge a $150 "ticket re-issue" fee, which will be deducted from your refund. Doesn't seem fair, does it? Airlines change their schedules and cancel flights with no penalty, but if you change anything, you're charged a fee.
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I just don't see why you'd think you're entitled to a refund. If they want to offer one as a business strategy, fine, but you bought your ticket at a particular price. It could have gone up - do you think you should then offer to pay the new higher price? Why would airlines ever reduce their prices if they then had to turn around and give refunds to everybody who bought before the prices went down? If airlines change their schedules and cancel flights, the penalty to them is that if the change is significant, you can demand your money back in full; a 100% penalty actually.
by DaveS on Monday, October 05, 2009
I think the fees airlines charge the consumer to book tickets, change tickets, for bags, etc. is outrageous! It is not solely due to fuel or security, it is due to flat out corporate greed...they can change and charge as they please with no penalty to them at our expense and to their profit! We the trveling consumers are at their mercy! When I hear the industry is hurting, I am perplexed as when I fly, airports are full, busy and flights are over booked and full?!
by Lu smith on Tuesday, October 06, 2009
Even with the $150 fee, you would still save $190. So, grab the deal.
by longhorns on Monday, October 05, 2009
Several times I've cancelled tickets and rebooked at the lower price on Southwest. They don't refund but hold the funds that you can use on your next trip. Southwest does it right.
by Headraccoon on Monday, October 05, 2009
Actually it's a $150 per ticket, so your only saving $40
by Fitz on Monday, October 05, 2009
Isn't this a retread?
by jaded on Monday, October 05, 2009
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