The best time to choose seat assignments?
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Q. My wife and I think we're savvy travelers and like to think we know all the tricks of the trade. Lately, we've had a disagreement about when are the optimum times to request a seat assignment and to check in for your flight. She feels that if you wait until arriving at the airport to get a seat assignment, the coach seats might all be assigned and they would likely give you an upgrade. She also feels this is the case for checking in later at the airport.
It seems to me that if all the economy seats are assigned, they would select one of their best customers (a very frequent flyer) for the upgrade and give you that person's economy seat. I'm guessing that checking in at the last minute only increases the chance that you will get bumped. If this is what you prefer, fine. So who's right?
A. I'd say you're right, and your wife is wrong. Airfarewatchdog wonders if all airlines won't do this one day in order to increase revenue. You're right that airlines are more likely to upgrade someone who has attained upper status in their frequent flyer programs. And to answer the bump question, we think it's true that you increase your chances of being bumped if you show up at the airport without a seat assignment. On the same subject, some airlines, most recently British Airways, are charging for advance seat assignments (even in business class).
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With smaller kids, of course, it's better to keep as many family adults nearby, to trade off dealing with the inevitable issues of small kids on airplanes.
As to seat assignments, sorry, but your wife is not just wrong, she's tragically wrong. If she likes the drama of being assigned middle seats 11 rows apart on your romantic vacation, then do it her way. It's not just unlikely that you'd get bumped to first. It's unimaginable. Elite members ALWAYS get bumped first. And in order, for that matter. When I flew frequently, the platinum flyers were, for all practical purposes, always upgraded. I, at gold, was only not upgraded on very crowded flights at busy times of day, and when I dropped down to silver, I occasionally was upgraded. Note, too, that many of the domestic airlines assign seats in first class according to a schedule based on the elite class. Platinum was, as I recall, 7 days ahead. Gold was 72 hours (I'd get an email, telling me I'd been bumped up). And silver was offered the option to upgrade on check in, only.
So the idea that waiting to get seat assignments is better is disastrous. If you can't do it when you book your tickets online through travelocity or orbitz or whatever, when you have your confirmation number, go to the airline website and get one. If that doesn't work, call the customer service number. Even if you are on hold for a half hour, it's still preferable to arriving at the airport or checking in 24 hours ahead online, and finding there are no seats to be had.