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The best time to choose seat assignments?

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The best time to choose seat assignments?

Q. My wife and I think we're savvy travelers and like to think we know all the tricks of the trade. Lately, we've had a disagreement about when are the optimum times to request a seat assignment and to check in for your flight. She feels that if you wait until arriving at the airport to get a seat assignment, the coach seats might all be assigned and they would likely give you an upgrade. She also feels this is the case for checking in later at the airport.

 

It seems to me that if all the economy seats are assigned, they would select one of their best customers (a very frequent flyer) for the upgrade and give you that person's economy seat. I'm guessing that checking in at the last minute only increases the chance that you will get bumped. If this is what you prefer, fine. So who's right?

A. I'd say you're right, and your wife is wrong. Airfarewatchdog wonders if all airlines won't do this one day in order to increase revenue. You're right that airlines are more likely to upgrade someone who has attained upper status in their frequent flyer programs. And to answer the bump question, we think it's true that you increase your chances of being bumped if you show up at the airport without a seat assignment. On the same subject, some airlines, most recently British Airways, are charging for advance seat assignments (even in business class).


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For gosh sakes in these days of CROWDED airplanes, take the best seats you can WHEN YOU BOOK so you're sure you have seats, but then view your reservation 72, 48, or 24 hours ahead - when most airlines "upgrade" their elite flyers to Business or First Class, often leaving prime coach seats available, to CHANGE your seats.
by travelgranny on Monday, October 19, 2009
It's not that nice to be asked (for example) to move to a seat that's 10 rows behind the one you chose, and is a middle seat, so that the family can sit together. I'm fine with trying to get large groups together. But, if you are doing so, try to minimize the discomfort of the other customers. The handful of times that I've flown with my kids, they were old enough to prefer to sit by themselves--anybody over 10 who is reasonably well behaved is capable of sitting alone or with a sibling on a flight. They tend to prefer it, too, as it makes them feel more independent.
With smaller kids, of course, it's better to keep as many family adults nearby, to trade off dealing with the inevitable issues of small kids on airplanes.
As to seat assignments, sorry, but your wife is not just wrong, she's tragically wrong. If she likes the drama of being assigned middle seats 11 rows apart on your romantic vacation, then do it her way. It's not just unlikely that you'd get bumped to first. It's unimaginable. Elite members ALWAYS get bumped first. And in order, for that matter. When I flew frequently, the platinum flyers were, for all practical purposes, always upgraded. I, at gold, was only not upgraded on very crowded flights at busy times of day, and when I dropped down to silver, I occasionally was upgraded. Note, too, that many of the domestic airlines assign seats in first class according to a schedule based on the elite class. Platinum was, as I recall, 7 days ahead. Gold was 72 hours (I'd get an email, telling me I'd been bumped up). And silver was offered the option to upgrade on check in, only.
So the idea that waiting to get seat assignments is better is disastrous. If you can't do it when you book your tickets online through travelocity or orbitz or whatever, when you have your confirmation number, go to the airline website and get one. If that doesn't work, call the customer service number. Even if you are on hold for a half hour, it's still preferable to arriving at the airport or checking in 24 hours ahead online, and finding there are no seats to be had.

by mickisue on Sunday, October 04, 2009
was just recently flying from Houston to Honolulu on Continental. When I arrived at the gate they were calling my name - seems they were trying to move passengers around so that family members that were separated could sit together. Nice thought - especially since I am not even a member of their frequent flyer program.
by lynn on Saturday, October 03, 2009
I had the same problem with Skipper's post. Skipper, you might want to consider whether you want to share your good information with people or not. If so, it's helpful to put it in a form that they can understand.
by on Friday, October 02, 2009
Any major airline that flies with multi-class cabins will take the time to make sure that their best customers on board will take any empty premium seats if free upgrades need to be given away. Ask the 100,000 fliers how many times this happens to them (much more than before they were 100K's). These days, there are so many high level elite flyers -- and now with reduced capacity -- they are really battling each other to be upgraded into the premium cabins. Many are still left behind and occassional flyers really don't have a chance. While all the other perks can be helpful to high level elites, none is more valuable than the flight upgrade. If the agent just upgrades anyone at the last minute to fill a seat, they are doing the airline and their best customers a disservice. Computers track who gets the upgrades, too. Not that I am on every flight, but I have never seen occasional passengers upgraded over high level elites. Best bet is to get your seat in advance as soon as you book. Then check-in early. Savvy travellers are loyal to one airline (and its partners) to get the rewards of being loyal. After that only miles, cash, and maybe a little charm can help you get upgraded. IMHO!
by StanScan on Friday, October 02, 2009
Skipper--I really had a tough time understanding your post. This was frustrating, since it seems like you have good points to make. Is this some bastardized txt msg speak?? Are you carelessly posting from your Blackberry? Whatever the reason, I am disappointed that I don't fully understand you are trying to post. I'm under thirty years of age, but you can call me an....
by Old Fogey on Friday, October 02, 2009
Earlier this year, we had a connecting stop in Atlanta, but we had checked in for both flights (to Atlanta and on to home) earlier in the day in Florida. We were told at the gate, that they had switched our connecting flight to a smaller plane and so it was now overbooked (and over checked in!). The seats were being assigned based upon checkin time, and if there weren't enough volunteers to stay over night and take the next morning's flight, whoever checked in latest would be forced to stay behind.
by cindyfisch on Friday, October 02, 2009
This risk is al a function of what's going on at the gate. Originating flight or thru flt, how much time is involved, how many gate agents and how experienced they are plus airline policy for them to follow. If it's an originating flight and they have a couple people to pint changes and stay in control...look for them to call premium coach pax who already checked in to be upgraded. If it's a rush and a nervous agent look to see 'whatever' to get the seats filled and plane out as close to sked as possible. Best bet is just book the best seats avail where you prefer to sit as soon as possible and then let 'luck' take its course.
by Skipper on Friday, October 02, 2009
Then there is also the small matter of getting adjacent seats. A single traveler can still afford to take his chances and wait till last moment, but it would be impossible to seat with your travel companion(s) if you dont choose early.G
by dipthought on Friday, October 02, 2009
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