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Freshening-Up Frequent Flyer Miles

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Freshening-Up Frequent Flyer Miles

Q.  We've been receving a lot of questions like the following three, lately:

I have over 100,000 miles in my frequent flyer account, which will disappear if I don't have any activity by the 24th of May this year.  Short of taking a flight, is there anything else I can do to save these miles?  A person at their call center said that the cheapest way to save them is to buy 1,000 miles at a cost of $52, which will take care of the problem.  Is buying the miles the best way to go?

My family lived overseas for nearly three years, and all six of us each were able to earn 25,000 frequent flyer miles.  We're now back in the states and recently tried to book a vacation with our miles.  To our dismay we found out that our kids' miles have expired. 100,000 miles just vanished!  Is there anyway to get those miles back?!?!

I lost all my miles because there was no activity on my account and they didn't even notify me that it was going to happen, although they kept sending all of their junk solicitation e-mails for buying flowers etc.  They tell me I can reinstate the miles I already earned for a service fee plus an added cost per 1000 miles that makes no financial sense for me to do.  Maybe you can warn other readers of these consumer unfriendly tactics.

A.  Apparently, there's something in the air.   And apparently, it's not our subscribers who have been racking up frequent flyer miles.  George blogged about the least painful way to keep your miles from going kaput last summer and the advice was so good that we're going to revisit it.  The airlines are not doing a very good job of keeping you all abreast of the status of your miles and their imminent expiration.  And why would they?  If you lose your miles, they don't have to ante up to fly you or upgrade you. 

Painlessly Preserving Your Miles
So before you lose your miles for good or have to pay to get them back, be a little proactive, prevent the expiration and keep them "fresh".  The easiest way that we've found to extend the life of our miles is...  to shop.  Yep, many of the frequent flyer programs have partnered with all sorts of online businesses.  Buy a stapler from Staples, some Frontline for your pooch from PetMeds, toilet paper from Drugstore.com, surprise your honey with a Martha Stewart bouquet from 1-800-Flowers.  Just think, even downloading a song to your iPod could result in another year of "shelf life" for your miles, plus you'll actually rack up additional miles for the purchases.  Charge it to a card that earns cash back, earns points or even more miles and you are really putting your money to work!  Read about it and link to some airline partner pages, right here.


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I booked three tickets on US Air using my frequent flyer miles. I am not able to travel those dates and want to reschedule the flight or have them reinstated without penalty. Does anyone know how to go about it?
by satterf1eld on Friday, March 13, 2009
I have Gexa too, and so I get miles every month at American, and why not, since you got to pay for electricity anyway. I also am signed up with eMiles and eRewards and I get Delta miles through them for filling out a survey now and then. I've earned about 5k miles with them in the last year.

I also have a British Airways Signature Visa and earn miles on it. On top of that, when I was approved for it a couple months ago, I got 25k miles as a bonus, which was enough to get upgraded from Economy Plus to Club World. BA makes it so easy to upgrade using miles. So I'm flying business class to Europe in May :D

by tracker on Friday, February 27, 2009
Most airline loyalty programs only last 18 months now and some just 12. It's your responsibility to find out the rules and keep track of expirations. I also lost miles and was furious but United would not reinstate them. So I got a free ticket from them by getting their credit card with 30,000 bonus miles after using it, and the first year free. After the free year with all mileage credit cards, call and get that card changed to a no-fee card which earns just half as many miles. It's the easiest way to keep your accounts alive. Once you have used your frequent flier miles up, get a credit card which would give you cash back or points for air tickets or other features, and don't fool with airline miles which are harder and harder to use unless you can plan FAR ahead. I used to advise my clients to maintain some for emergencies but the airlines are so unfriendly that no longer works. Use what few miles you accumulate for upgrades, magazines, and donations.
by Agent Amy on Wednesday, February 25, 2009
I reap the rewards from our company business mileage cards, with all our employees pooling their spending to one pot. Unfortunately, I started loosing points after 3yrs of collecting and not using. I'd sometime loose as much as 10,000 points a month. Then while I was trying to get a flight at the last minute, the customer representitive told me that I could get a gift card with the points. 50,000 points meant a $500 gift card that can be used like a pre-loaded debit card anywhere that excepts Mastercard. So now I just keep track of when points will expire (it's listed on my monthly statement) and call for a card if I don't plan on a trip. So far I've gotten $2000 worth of cards.
by DS on Tuesday, February 24, 2009
When my miles are close to expiring and I don't have any flight plans or partner usage (hotel, car rental) I get a magazine subscription through American AAdvantage. $0.00 out of pocket cost, and I get a magazine subscription for a few hundred miles. If I'm going to order flowers or a gift basket anway, that's another way to go.
by saudisandy on Monday, February 23, 2009
Anyone with American Airline Miles should join their Dining Club and just eat to earn miles-I've been doing this for 2 years while I wasn't flying. No expired miles for me.
by yalehaus on Monday, February 23, 2009
I wanted to pass along a painless way I deal with my American miles. I live in Dallas, and I use GEXA energy for my electricity provider. They give me 2 MILES for every dollar I pay each month in electricity costs! I also grocery shop at Tom Thumb stores (Randall's in other cities), and my customer reward card is registered with my American AAdvantage number on it, and I receive miles for each dollar spent on groceries. Since the electric bill is monthly, it keeps me adding miles constantly...thus saving my miles. AND, if you have to pay electricity costs anyway, why NOT get miles for those dollars spent? It is some consolation.
by DK on Monday, February 23, 2009
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