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Why Aren't Taxes and Fees Included?

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Why Aren't Taxes and Fees Included?

Q.  Wonderful information generally, and just what I am looking for!
 I do have one request: would it be possible to mention/list the actual fees, taxes, etc that will be added on to a so-called low fare? They often amount to many times the stated ticket price, especially for international travel!

A.  The fees and taxes for international travel can be pretty daunting.  We quite often include taxes and fees for our international fares because the information is more readily available to us than for the domestic fares that we find (and of course, we note it right after the price that taxes and fees are included and in case you missed that, we note it on the Fare Details page for you too!)  If we don't note that taxes and fees are included, you can safely assume that they are not.

The main reason why it's difficult to include taxes and fees is that they are so variable.  It's much less time consuming to list the base price, which is common practice.  (After all, even when you go to a retail store, a restaurant or shop online, the taxes and delivery fees are added in when you make your purchase.)

Some of the variables include:

 A federal segment fee for each takeoff.  So depending on whether you choose a non-stop or a connecting flight, the fee will change.  The number of connections changes this fee as well.

Facility fees charged by the airports.  These vary depending on the specific airports that are included in your itinerary.  And again, the more connections, the more fees.

The TSA charges a security fee and that varies depending on the airport.

The airline itself can charge fees, including a fuel surcharge.  Theoretically, you're supposed to see this in the base price, but anecdotal evidence suggests that this not always the case.

For international travel, there are additional US government taxes, and you can be sure that immigration, customs and the government of your destination country will be sure to take a cut too.  This can result in the "sticker shock" of seeing your ticket double in price (sometimes even more!) when all the extras are added up.

Finally, if we attempted to find the "final total" for each and every permutation of each and every fare that we list, you would notice a big drop in the number of routes that we'd be able to cover.  And we're pretty sure that would make for a lot of unhappy campers!
 


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Priceline BIDDING is still the cheapest way to travel on last minute travel. I have saved roughly $30 - $50 vs. Kayak / AFWD when using priceline. And their final offer price includes all Taxes etc.
by ak1153 on Tuesday, June 23, 2009
As a former airline employee who worked with the computer reservations systems, it is important to understand that the underlying computer programs were developed in the 1960's. The system don't know the exact taxes until specific flights are chosen. Many of the better sites do hundreds of million of queries per day to PRE-CALCULATE the fares including taxes and fees. This is why sometimes you get the "fares have changed" message. The computer may have checked your particular city pair 6 hours ago. In the meantime, the fare changed or the seats at that fare sold out.

It's NOT a cop-out by this website or the airlines. I have also seen the fare go down many times between the original pricing screen and actually booking the flights. It's very complex and can work both ways.

by TL on Monday, June 22, 2009
I can understand you being upset JustMe. My experience with Cheap Air was the opposite. After selecting a flight and going to another screen, I found out it was ~ $30. cheaper and included taxes and fees. A lot of funny things going on in the airline and reservation area.
by walkabout on Friday, March 20, 2009
I think your answer to the original question is a copout. You have no problem coming up with all those combinations of routes and base fares. How much harder can it be to include the fees and taxes, if you have staff who know what computers are for?
Also, to "Sick of complainers," I suppose you never complain about anything in your life? Don't be a hypocrite? I complain a lot when I get shafted.

by Wary on Thursday, March 19, 2009
to: "Sick of complainers" - that's just not fair. "Just Me" is letting you and all of us know what he's run into when trying to work with Cheapair. He's just saying "here's what I ran into - be ready in case you run into this, too".

You may be sick of complainers, but I'm even more sick of personal attacks by cowards hiding behind their online anonymity.

by Airpilot on Thursday, March 19, 2009
Just read my name above
by Sick of complainers on Wednesday, March 18, 2009
or shall i say when posted...read my name below..in fact do both, give you something to live for. If you cant afford the taxes which are going to be there no matter how much you complain..then take the fricking bus.
by Sick of complainers on Wednesday, March 18, 2009
Yesterday I tried to book a flight I found on Airfarewatchdog.com. I had my choice to book through cheapair.com or travelocity. I chose cheapair.com (don't ask my why.) After I entered my travel dates and destination, it popped up a list of several different carriers from which to choose. Next to the list was a superimposed green box which said something like "prices include taxes!!" Well, once I chose which flights I wanted and submitted it, I got a notice that said "prices have changed!" And my cheap fare was now not so cheap. In addition, the fare quoted on the 1st page did NOT include taxes as the little bubble notice said it did. This happened on every single flight I tried to book through cheapair.com. I tried all different variations of departing and arriving cities as well as different flights and it was the same every time: a promise of "price includes taxes" and then the notice that from one second to the next the price increased. It's an absolute scam and is completely unacceptable. I don't care if cheapair.com starts paying passengers to book through them: on principal I will never book anything through them and I'll do my best to let everyone know about their deceitful practices.
by Just Me on Wednesday, March 18, 2009
I think cc has made a brillant point - what can be done about this?

"I'm assuming that if the journey is not completed, these fees are not paid. If that is the case, why do passengers not receive credit for the extraneous expenses?" I am not in favor of more regulation, but as consumers we need to promote what is obvious and fair.

by tujungaholmes on Wednesday, March 18, 2009
If I purchase a non-refundable ticket and subsequently cancel, most airlines will allow the funds to be used towards a purchase during the next twelve months. Pretty reasonable. The downside of this is that penalty charges (most of which have doubled or tripled during the past year) frequently make economic nonsense of the idea of re-booking. Ticket prices are clearly broken into airline costs and taxes and fees. I'm assuming that if the journey is not completed, these fees are not paid. If that is the case, why do passengers not receive credit for the extraneous expenses?
by cc on Saturday, February 14, 2009
tungwaiyp and 99bonk, you raise a valid point, but there's a difference. On Kayak or itasoftware you do get the final price, with taxes, but this is after you have given specific dates and destinations. It is then possible to know the precise total for immediate purchase. It isn't so easy for airfarewatchdog to come up with those totals for a big laundry list of potential destinations over an extended span of time. I think the various services are all valuable, and well worth using. While I particularly despise the so called "fuel surcharge", I concede that it can sometimes be necessary in order for airlines to have a rational way to price a seat well in advance of when it will be used. That's IF they are as willing to reduce the fuel surcharge when prices go down as they are to raise it when prices go up, which seems doubtful.
by Dave on Friday, February 13, 2009
These are all excuses, not excuses made by Airfarewatchdog but excuses made by any booking site that exclude tax and fees from their quote. However difficult a booking site claim it is they have no problem coming up with the exact amount when you make the purchase. There is no extra information needed from you. All it takes is just a few extra computation cycle. It is perfectly simple job from a computerized system. Kayak shows the final prices without any problem! Anyone who claim it is too difficult to do is just making excuses. Given taxes can make up a large portion of the final price I think this practice is outright deceptive. As such should be prohibited by law.

Same thing for sales tax. There is no valid reason not to include it in the label. In Europe it is required to include VAT in the display label. Again there should be law to requires merchant to label to the final price so that consumer can compare prices on the standard basis.

by tungwaiyip on Friday, February 13, 2009
The best way to make sure that all "extras" are included is to cross-check with the ITA software site, where fares quoted include "all of the above"
by 99bonk on Friday, February 13, 2009
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