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Is 30 minutes enough time to change terminals in Houston?Travel Q&AYou can submit your own question to us at askgeorge@airfarewatchdog.com. We will try to answer as many as possible. If we use your question in a future newsletter, we will send you a free Airfarewatchdog T-shirt. We do not print your name or other details in our newsletters. To post a comment to one of our Q&A's please click on "read more" and then "post a comment." Current posts | CategoriesIs 30 minutes enough time to change terminals in Houston?Q: We booked our flights from SFO to London using Delta SkyMiles and were put on Continental flights thru Houston. The SFO to Houston leg was changed slightly giving us only a 30 minute connection in Houston. I called Continental about my concern over the very short connect time to go from domestic terminal C to International E in only 30 minutes. They said that 30 minutes was the minimum connect time and we should probably make it.
A: No, 30 minutes is probably not enough time to make that connection, what is Continental thinking? Especially if the incoming flight is late. I would keep calling the OnePass service desk (at least once a day) trying to get an earlier flight into Houston (any earlier flight, not just the one with 90 minutes connection time) using miles. Ask to speak to a supervisor and explain the situation. Even if you were somehow to make the tight connection, you'd be so frazzled that it would take you 24 hours to recover! When last we checked, standby travel is not allowed on Continental frequent flyer tickets, although this may have changed (other airlines allow this but charge up to $50 per passenger).
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Even if you made the flight, your luggage probably wouldn't. That happened to me on the way to Buenos Aires connecting in Atlanta. I had to wait a whole day with only the clothes on my back and my purse for them to deliver my luggage to my apartment. The first day of my vacation was spent on worrisome phoning to the airline hoping I would see my luggage again.
Just keep asking for a longer connection. For international travel, I would look for at least a two hour connection. You are required to be AT the gate 45 min before the flight for international travel--use that the next time you call.
BTW, I now make sure I fly through Memphis whenever I go to New Orleans.
They didn't offer to pay for the Seattle hotel, though, because it was a weather delay - the implication being that they would have covered it if it were an airline-caused delay. I opted for an extra night in San Francisco, and flew the original itinerary the next day, without additional fees or miles.
So in addition to trying for an earlier SFO-Houston flight, I would ask Continental what will happen if you miss your connection. Is there a later London flight that they'll guarantee? If you have to stay over in Houston, will they cover or defray hotel costs? Does it work for your plans to arrive later than expected? Particularly given how common fog delays are out of SFO, the short connection time would make me very nervous.