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Current posts | CategoriesRefunding the Non-Refundable
Q. When I checked for a weekend trip to Toronto one recent Friday, American Airlines informed me that my flight was delayed. Then it was cancelled. I was scheduled to return on Sunday, but there were no seats available until the following Saturday afternoon, so I said the heck with it, what's the point of going. Although I had a non-refundable ticket, can I get my money back?
A. Yes, you should be able to get a refund for sure, even on a non-refundable fare, under American's contract of carriage. You can see links to the airlines' contracts here. Click on the American link and read section 10.
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https://www.refunds.aa.com/ or you can click on this link for other types of refunds
http://www.aa.com/aa/pubcontent/en_US/reservations/refunds.jsp?anchorLocation=DirectURL&title=refunds&dyn_server=144.9.75.87:9507#Ticket/Flight%20Coupon%20Refunds