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When a non-refundable fare goes down after purchase

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When a non-refundable fare goes down after purchase

Q:  I purchased 5 tickets from Detroit to Orlando on nwa.com 5 days ago.  When I checked Northwest site yesterday the tickets have gone down in price for the same flight number, same times and everything.  I printed a copy of their website showing the new price and submitted a claim.  Are they supposed to give me the difference or a voucher since the travel dates are not until May and the ticket prices have already dropped?

A: As far as we know, Northwest will issue you a voucher good for future travel for up to a year in the amount of the price drop, minus a $50 fee. This fee used to be $25 on domestic fares, and airlines change these price drop refund policies often.

Until a few months ago, US Air offered price drop refunds without a fee, but now they, as do many larger airlines, charge $100. Only United, Alaska, and Southwest, as far as we know, do not deduct a fee in these situations, but that too could change. We're talking here only about non-refundable tickets. If you buy full fare tickets, you always get a refund with no change fee. And the above is always assuming that there is no change in flights or days of travel. Only the fare may have changed.

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do you know if tickets purchased on uniteds website would be eligible for a refund........this is the info i found on their website about $150 fee: "A $150 administrative fee will be assessed for nonrefundable tickets for travel wholly within the U.S. or Canada. Fees vary for international tickets. Any applicable penalties are retroactive to the new fare ticket." does this mean the ticket would have to decrease by $150 to make it feasable to request a voucher???.....do you have a website on airfarewatchdog that shows each companies policies??? thanks.............you've helped me AND saved me money through the years!!!!!
by judymattox on Friday, February 17, 2012
Do you actually have to submit a claim for airlines to refund you that amount when a fare drops or do they automatically do it for you? I heard Orbitz does the price drop refund too - do you have to submit your own claim for them as well?
by TPA flyer on Wednesday, May 06, 2009
This question is on price drop refunds.Do low cost carriers follow the same rules as regular airlines?What about carriers in other parts of the world?Are they subject to similar rules? Is there any international convention upon which price drop rules are tailored or is this at the discretion of individual airlines.
Hope you can give me your imput on the above.

by Malguy on Thursday, February 19, 2009
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