“Marginal Service, Tons of Small Children”
Flight from San Francisco to Las Vegas
- One Way
- Number of Stops:
- No stops
- Date of Flight:
- July 2010
- Seat Class:
The flight from San Francisco to Las Vegas on July 5th at 7:20 p.m. was one of my worst flights on Southwest. It was packed, full of kids (including screaming babies) and the flight attendants simply did a bad job that day.
I realize this was a holiday weekend and of course any type of travel would be likely be less comfortable. However, Southwest's flight was worse than it should have been. Southwest staff just seemed like they did not care about anything other than herding. A friend of mine to a Virgin flight from San Francisco to Las Vegas that same day at 7:05 p.m. and had fewer problems than I did.
People with kids were a major pain. They abused the priority boarding by claiming that their children were younger than they were, i.e., a lot of those kids were too old to qualify for the priority boarding, but airline staff never questioned the age claims. Also, it seemed like there were many families with 3 or more kids on the flight, with both the mother and father having a kid on their lap (to save on airfare), plus a seat or two for their other kids. Ugh! The screaming and noise were horrible.
The flight attendant failed to give my row soft drinks, even though we gave her our order. All the other rows received their beverages. The flight attendants were oblivious to the oversight and I had to bring it to their attention. The flight attendant who took our original orders apparently abandoned her duties with our section and another flight attendant had to take over for her. We had to give our order AGAIN. There were no apologies, simply irritation. The flight attendants sucked.
Next time, I will probably take to Virgin between Las Vegas and San Francisco.