“Too many good features make Southwest irresistible”
Flight from Philadelphia to Seattle
- Round Trip
- Number of Stops:
- 1 stop in Chicago, Illinois
- Date of Flight:
- August 2010
- Seat Class:
Three reasons make travel on Southwest compelling: 1. the ability to exchange flights without financial penalty. 2. Two free bags. 3. Pleasant personnel nearly all the time.
Southwest used to be the least expensive option on the market and are generally fairly competitive, but they can be a bit more pricey than some online companies. I miss their excellent sales. They exist, but are harder to find unless one knows travel dates several months ahead of time.
I don't mind signing in 24 hours ahead to get a number for seat selection by place in line. It is getting more difficult to get a good place in line, however, because they are now charging extra for the privilege. I do understand their need to make a profit. Most of the time, flight personnel are pleasant, enjoyable, thoughtful people. In all the years we have flown Southwest, we have only had one somewhat high-strung individual in charge of the service. She would have been fine in another capacity in the company. More often, they are a creative, humorous, fun-loving lot who seem to genuinely enjoy their jobs. I heartily recommend travel on Southwest Airlines.