“Back on track”
Flight from Los Angeles to London
- Round Trip
- Number of Stops:
- No stops
- Date of Flight:
- May 2010
- Seat Class:
Did the online check in. Had a friend speed to LAX to get me there on time. Stumbled over the curb and into the terminal where I'm greeted by a VA rep who says, "Have you been informed the flight is delayed by two hours because of a late arriving aircraft from
London?" Uh, no. I wish VA had the system that other carriers have where they text and/or email passengers to let them know of delayed departures. Note to self: check VA website prior to leaving the house to see if arriving flight is on schedule or not.
Had plenty of time to do the bag drop and hang out in T2 where I met some pretty cool people. Of course, a few were stressed because they would end up missing their connecting flights at Heathrow, but overall, a good time was had by all.
As for the flight itself, it was smooth and we made up time in the air so weren't as late as I thought we'd be. Like clockwork, as soon as drinks are served, we hit turbulence (why do they do cocktail service when we're flying over Red Rocks?). You just come to expect these things over time. Love watching the in-flight entertainment. Awesome crew and service. No complaints there (on my return flight, however...).
For the past nine years, I've flown VA three or four times a year. There have been some instances in the past few years where the flight attendants seemed like they resented their work, the ground staff were unfriendly and I felt like I was flying the other British carrier. Glad to see the service is back to normal standards.