Portland, OR (PDX)
All mandatory taxes/fees are included in the price. Tax-inclusive fare may be a few dollars higher or lower depending on the airport you connect through, if any. Baggage fees, if applicable, and other optional fees are not included.
Our Dealhounds found this airfare using flexible date search. This means we searched a range of dates to find you the best price.
More Flights From Indianapolis To Portland (IND-PDX)
|$320 RT||Lowest fare found for travel within the next 30 days. (Frontier) »|
|$426 RT||Non-Stop Flights. Fare can be bought one-way for half the lowest roundt... (Southwest) »|
Reviews for Indianapolis to Portland (IND-PDX)
Flight from Indianapolis to Portland
- One Way
- Number of Stops:
- 1 stop in Denver, Colorado
- Date of Flight:
- March 2011
- Seat Class:
I had a very stressful, uncomfortable, and expensive experience flying with United. I was finishing up a multi-leg trip and on my way home to Eugene, Oregon (flying into Portland). My flight from Indianapolis, IN to Denver, CO was canceled due to mechanical problems. I have tried to call and write United to receive some sort of apology and compensation (just $125), but have not had a response. I am now posting reviews here and filing complaints with the Better Business Bureau in an effort to hear back from United. I am a world traveler who has flown multiple times around every continent, except Antarctica. I worked in the tourism industry for ten years. I have never experienced this before. In summary:
On Friday, March 25, 2011:
United Airlines Flight #369 from Indianapolis to Denver was cancelled.
-I stood in line for over 3 hours (7-10:15 am)
-Was told that I could not be booked on another flight for at least 3 additional days, more likely 4 (first available flight would be Monday or Tuesday)
-Was told there would be no compensation for hotels, despite the fact that I was stranded. (or for missing work.)
-Was eventually booked on flight out of Chicago. Was told I could take the Greyhound, but they would not pay rental car.
-When I looked into Greyhound, it would not get me there in time.
-Through my own research, I found out about MegaBus and booked a ticket (I do not have an internet phone, and thus had to call a friend to help find schedules and book a ticket) ($30)
-I had to take a taxi to downtown Indianapolis (a city I am not familiar with) to catch the bus on a street corner. ($30)
-Took the bus to downtown Chicago and walked several blocks with my luggage to the metro, which I took to the airport.
-During my flight, I was seated next to the window, with a side air vent blasting freezing air. I have never been that cold on a plane. I asked for a blanket and was told they were for first class passengers only. I asked if she could just check for one. She said fine, and ignored me the rest of the flight.
-I arrived in Portland too late to connect with my previously-coordinated ride home. It was too late to catch the train. I had to take the expensive shuttle back to Eugene ($65).
-The total day caused me an additional 8 hours (of stressful and uncomfortable) travel and $125
I called to file a formal complaint a week later, on Friday, April 1.
-I spoke with one customer service rep, was placed on hold for over 30 minutes and then was disconnected.
-I called back, was placed on hold several times. After 45 minutes, I was told that the most they could do would be to issue me a $75 certificate towards another United flight. I was also told that I could send an email and expect a response.
-I sent an email, as well as one copied to the website form. I have yet to hear a response.
A $75 voucher towards my "next" flight is not acceptable. I can not fly anywhere for $75 and I do not plan to pay any more money to subject myself to the kind of treatment I received with United.
United's low fares have hidden costs.