“Ok for the price paid”
by lyfeizgudd on March 31, 2011
Flight from Hartford to Nashville
- Airline:
-
United
- RT/OW
- Round Trip
- Number of Stops:
- 1 stop in Washington, D.C.
- Date of Flight:
- March 2011
- Seat Class:
- economy
We got a great deal on these round trip tickets. Untied express was a frist for us. Definatey cost saving is on the mind of this airline. The trp down, while uneventful was a bit cramped in a retty dated airplane, but on time. We never check luggage, only carry on.
The trip back was not so good. 10 minutes before boarding time, we were told the plane had not arrived and was experiencing mechanical difficulties. We had to be put on a different fight several hours later. This meant we missed out connecting flight. That part wasn't so bad except soon before boarding, they wanted 2 volunteers to be bumped. If no one volunteered, the lowest paid fares would be involuntarily bumped! That was upsetting to us because most likely we had the lowest fare. BUT, this was not the flight we were supposed to be on in the first place! people did volunteer, but once on the plane, they wanted yet another...same deal. Luckily for us, someone took it. The plane was down 3 seats by then. they said it was a weight problem. it seems they must have loaded too much luggage and had to bump people instead. There was an elderly man(85) we befriended along the way who had to find water to take his medicine. it was a long walk and he was a little slow but not unreasonably so. They announced boarding and we tried to tell them he was coming. they had a real attitude and said " the doors will close in 4 minutes whether he is here or not!". He did make the flight but once on the plane, we had to wait an additional 20 minutes for yet another mechanical issue anyway. We noticed the saem woman arguing with another couple for reasons we couldn't quite hear, but t got heated. I didn't like the non accomodating attitude. I do not fly united often and will think twice in the future. Ido, however, enjoy airfare watchdog!