“Not worth the price.”
Flight from Fayetteville to Los Angeles
- Round Trip
- Number of Stops:
- No stops
- Date of Flight:
- August 2010
- Seat Class:
I have to admit that the price was ok- if a person was traveling alone- but it was not so good for me, I was traveling with kids, and wanted to seat close by each other, and well… for doing that I had to pay extra $11.99 per person, plus $39.99 for one checked in bag. The plane going to California did not have AC working properly, the captain said: “be patient, and hopefully we can get the AC to work back again”… Finally the AC kicked in one to two hours getting to our destination.
Coming back from California it was a much worse experience. Most airlines require for passengers to arrive at least 2 hours prior to departure, which I like to follow, but if I would have known that those two hours were going to turn into four hours, I would have done some shopping around. We get to LAX at 1:50pm, our plane was scheduled to leave at 3:50, and we boarded the plane at 3:55pm, everyone was anxious to get to the destination. It was 5:10 and were still waiting to take off… out of a sudden the captain speaking: “ladies and gentlemen we’re experiencing some technical problems and we are going to need you to get off the plane and we will “TRY” to fix the problem” GREAT! They waited that long to tell us that there was a technical problem!
At least they gave us a food coupon to eat something, as we picked up our coupon the lade at the desk was informing us that we were waiting on a “rescue bird” to get to LAX from Las Vegas, and it was expected to get there at 7-8 pm. We waiting patiently, finally at 7pm we starting to board again, everyone was tired- especially the kids- we took off at 8:30pm- expecting to arrive at our destination at 12:50am. A few minutes before landing this mean woman seating in front of me started attacking my 6 year old son, grabbing him from his arm and yelling at him, I as natural mother and any mother would of done grab this woman’s hand asked her to leave my son alone, when suddenly she remarked that “my people” –I am Hispanic- was just a big mess… she was upset because my son kicked her under seat, and she wanted to rest… at all this no one from the crew try to escort her for grabbing my child or attacking my son with verbal and manual gestures, for saying such as racist remarks about my race- I am not sure if that is or isn’t included in the police of the crew not get involved, but I think it was pretty obvious, that my kids was being abused by this woman. And nobody moved a finger!
My experience with this airline was awful! And if I could give NO star instead of ONE star I would have done that!.