Flight from Burlington to San Juan (BTV-SJU)
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Reviews for Burlington to San Juan (BTV-SJU)
Flight from Burlington to San Juan
- Round Trip
- Number of Stops:
- 1 stop in New York City, New York
- Date of Flight:
- March 2010
- Seat Class:
Our daughter recently got married on a cruise ship. The flight to JFK from BTV sometimes missed its connection with the construction going on at JFK, but the folks at Delta made it known that we had to catch our connecting flight so we left early and got there with plenty of time to spare. On the 2nd leg, the flight attendants gave our daughter and her fiancee a bottle of champagne and had the whole plane cheer for them! On the way home, there were weather problems in some areas which made our plane late leaving SJU. When the time came that we knew we were missing our connection in JFK, we started looking for alternate flights. We found that they couldn't get us out of New York City for at least 3 days. Everyone was quite upset as they had to be back for work. We talked about renting a car and driving all night to get home. But when we arrived at JFK 1 and 1/2 hrs. late, we were told to get off the plane and step over to the next gate...they had held the plane for us! There was a Delta executive standing there watching us transfer planes and I spoke to him for a minute asking if he was responsible for this. He said ,"Well, let's just say this isn't policy!" and we boarded the plane! The people who had waited so patiently for us cheered and we took off for home. Let's just say that our family and friends could not say enough good about Delta and we will continue to fly on Delta when we go on our vacations. We were treated like royalty! After we got home we wanted to thank whoever was responsible for helping us but didn't get very far in doing so. When I saw this opportunity, I thought it would be nice to tell our story here. Thank you Delta!