Posted by Tracy Stewart on Wednesday, April 29, 2009
When the product or service you've paid for is...eh...less than satisfactory, it's normal to expect compensation in some form or another. Say, for example, your pizza isn't delivered in 30 minutes or less? It's free! And now at least one airline is finally taking a tip from the pizza biz. Should Alaska Airlines take longer than 25 minutes to deliver your belongings to baggage claim, you'll receive a $25 voucher for future travel on either Alaska or Horizon Airlines or 2,500 frequent flyer miles. How can they afford to keep this promise? Well, they've also announced plans to charge $15 for the first checked bag, and $25 for second checked bags. Both changes go into effect July 7.
Will we see other carriers scrambling to offer vouchers for slow baggage service? Eh, we're going to guess no on that one. But wake us when they start giving away complimentary two-liters and cheesy bread in coach, mmkay?
Posted by George Hobica on Tuesday, April 28, 2009
The fares listed on their web site are one way based on round trip purchase, and do not include taxes, which will range anywhere from about $100-$140, but.....This is a really good sale. Over the last few weeks, Air France has been a low price leader on many routes, and this sale opens up many other possibilities. The sale is set to end May 1.
We're surprised that all airlines aren't doing this more often. Actually, Alaska has been putting a different city on sale at 30% off, over the last several days, and JetBlue had some site-only sales at steep discounts, last week.
Clearly, if every airline did this, and only sold the promo code fares on their own web sites, it would change the face of the fare comparison/search industry. We, of course, would be fine with it.
Posted by George Hobica on Saturday, April 25, 2009
From Ryanair's press room:
Ryanair's Stephen McNamara said:
"Over 100,000 passengers logged on to ryanair.com to take part in our competition and almost one in three (over 30,000)think that very large passengers should be asked to pay a fat tax.
"With passengers voting overwhelmingly for a 'fat tax' we are now asking them to suggest which format the charge should take. The above four points seem to us to be the simplest, fairest and administratively easiest to apply. In all cases we've limits at very high levels so that a 'fat tax' will only apply to those really large passengers who invade' the space of the passengers sitting beside them.
"These charges, if introduced might also act as an incentive to some of our very large passengers to lose a little weight and hopefully feel a little lighter and healthier.
"The revenues from any such fat tax will be used to lower the airfares for all Ryanair passengers yet further. Passengers can vote for their preference on www.ryanair.com until Monday 27th April".
It really looks like they're serious.
Should US Airlines impose such a surcharge? Would it keep fares lower for everyone? Or just discriminate against a class of people, many of whom may simply be unable to control their weight due to emotional or hereditary reasons. Should we therefore give discounts to really skinny people?
United Airlines and Southwest already charge a "tax" in the form of requiring obese passengers to buy an extra seat (basically a 100% surcharge.)