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Lost Luggage, Lost Money

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Lost Luggage, Lost Money

Posted by Tracy Stewart on Monday, January 7, 2008

Q. My luggage was recently lost and I'm having a hard time convincing the airline of exactly what the contents were worth. In fact, the sum they're offering is nowhere near their $3,000 limit of liability. What can I do?

A. Although it may sound tedious, saving your receipts can really help you out in a situation like this. Losing a $50 shirt may not seem like the end of the world, but lose a bag full and that can really add up. So start squirreling away those receipts, and not just for electronics but for clothing, jewelry, and every little ho-hum purchase.

Another thing you could do to prevent something like this from happening down the road is upping the limitation of liability by purchasing Excess Valuation. For example, Continental sells coverage (in addition to the $3,000 they're already liable for) in increments of $100 for $1. Or $2 for round-trip coverage.

Of course, trip insurance can also save you in a bind like this, as well as some premium card services offered by American Express, that not only cover you if you're luggage is lost forever, they'll pay up to several hundred dollars to replace "necessary personal articles" if your bag is delayed for six hours or longer.


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by CapeLady on Friday, October 07, 2011
I would like to know the airline policy for flying with diabetic materials such as syringes, lancets and insulin.
by audrey0146 on Thursday, June 09, 2011
If we have to pay to check luggage, the first airline to offer REAL reimbursement for delayed/lost luggage will get my business. A while ago I took an early AM flight to join my husband on a business trip. The airline wasn't at all concerned that our breakfast companion was a senior FAA official - who picked me up at the airport in time to witness my lost-luggage complaint. The airline sasn't afraid of suffering an expensive FAA ramp check, and I NEVER flew on that airline again. For now, check the blogs to help avoid the worst-offenders (not all of us have the sympathetic ear of the local FAA folks). Better yet, do 100% carry-on whenever possible. And when they lose your checked stuff REPORT THEM AND BLOG THEM AS MUCH AS POSSIBLE!
by on Saturday, August 16, 2008
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