Airfarewatchdog

Continental Airlines

Airline Code:CO
Lounge:Presidents Club
Airline Alliance:Star Alliance
Frequent Flyer:Miles Credit Card, OnePass
Magazine:Continental Magazine
Website:www.continental.com
Continental Airlines Contact Information:
Reservations (from US):1-800-523-FARE
Reservations (from GB):0845 607 6760

Hub Airports: Newark Liberty International Airport, George Bush Intercontinental Airport, Cleveland Hopkins International Airport, Guam International Airport

Continental Airlines Baggage Fees
First BagSecond BagAdditional BagsOverweight BagsOversized Bags
$23 ($2 more if not paid online)$32 ($3 more if not paid online) $30 to/from Mexico, South America (exc. Brazil), $50 to/from Europe and India3 or more bags each: $100 to/from US, Canada, Puerto Rico, US Virgins; $150 to/from Mexico, Caribbean, Central and South America; $200 other routes.51-70 lbs (23-32kgs): $50 $100 to/from US, Canada and Puerto Rico; $200 other routes; Over 70 lbs not accepted.63 inches and over: $200
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Continental Airlines Reviews

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Certainly not as bad as other reviewers have warned, but not great either.

    by Asha on October 4, 2013

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    October 2012
    Seat Class:
    economy

    No problems at checkin, two free bags allowed to Brazil. Meals were mediocre. Staff at Houston were very helpful and arranged for an earlier departure on second leg of return journey, at no charge. Bags arrived on the same flight that I was re-scheduled on. Suggestion: if you're flying within South America, choose TAM or LAN - exceptional comfort and excellent meals.

    1. Flight Rating

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    A dog would have had a better time

    by simplesimon on March 28, 2012

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Los Angeles, California
    Date of Flight:
    September 2011
    Seat Class:
    economy

    Started in the UK with Continental flight to San Diego, flight late departing no info, arrived late E.W.R flight to San Diego full so put on flight to San Fransisco, well that was late so put me on flight to Los Angeles , but arrived there too late for last flight to San Diego, but luggage got to San Fransisco, in the mean time with 1 hour connecting flight time after passing all security and immigration, no one to help due to crowds of people queuing with other delayed flights, no drinks or meals offered moving from b to c terminal arrived L.A no one there every one gone home at 22 hr but managed to get a chap in departures to issue a hotel voucher but still no food and he got me a flight to San Diego on the early morning sunday flight still no food, arrived San Diego 10-30 ish and my luggage was waiting the best part of the trip but having traveled 24 hours due to time differences no food or water offered at all, also missed my first night at hotel, and after getting back to the UK complained to Continental who offered $75 after a 24 hour delay and no food, missed hotel at $50 so that it with continental , they have lost my flights and since then I have booked 4 flights over the pond with other Airlines, if I has been an Animal the HUMANE SOCIETY would have prosecuted this poor firm

    1. Flight Rating

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    Continental Cancels Again

    by sherlock on December 31, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    December 2011
    Seat Class:
    economy

    We're batting .500 on catching flights on Continental, they cancel the flights the day of departure continually. Extremely disappointing and difficult refund process.

    1. Flight Rating

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    4. Seat Comfort:

    Direct TV = bad

    by pointgiven on November 27, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    November 2011
    Seat Class:
    economy

    Both to and from Costa Rica we were on planes that had Direct TV and no wi-fi. I bought the Direct TV on the flight down thinking I would be able to watch the in flight movies that were advertised in the airlines magazine only to find out if the plane is equipped with Direct TV, no free movies are shown. For a 5+ hour flight there should be a free movie you can watch. Also, no free snacks - and the breakfast sandwiches that you could buy were expensive and not good. Only good thing...both flights to and from Costa Rica had on time arrivals. Leaving Costa Rica someone on the plane didn't pay the departure tax, which caused a late departure, but still an on time arrival.

    1. Flight Rating

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    Never again!

    by frankie123 on November 4, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    September 2011
    Seat Class:
    economy

    Beyond terrible. Continental is horrific, from the excess baggage fees to the super tiny seats/non-existent leg room. I'm just 5'10 and 180 pounds and felt like I was in a car seat. Plane was jam packed and overbooked. I flew Jetblue coming back which was wonderful. I will never fly Continental again!!

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    Continental/partner US AIR--terrible customer service from gate attendants and res. agents

    by TLM on October 10, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    June 2011
    Seat Class:
    economy

    My husband had a ticket from las to phx on a later flight because of a mess up from the reservation and was told there was no room on my flight and he had to wait for the later flight, only to find out there was an open seat next to me and was never filled. Gate attendant had said flat out NO! Employees should represent their company in a humane way, and if they do not like their job, QUIT!

    1. Flight Rating

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    Easy Peasy

    by saraht145 on July 8, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    July 2011
    Seat Class:
    economy

    Continental/United offers what is currently the best connections for flying from Lexington-Puerto Vallarta, Mexico. Short lay-overs, multiple time options, and good service. What more could anyone want?

    1. Flight Rating

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    Inflation?

    by bloodymary on June 15, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Newark, New Jersey
    Date of Flight:
    December 2010
    Seat Class:
    economy

    Paid $188.00 + 42.00 taxes BDL-EWR-LAX and same return. 6 Dec 2010-8 Dec 2010 Seat 7a both ways. No bargains anymore. JGW

    1. Flight Rating

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    3. In-flight Service:

    4. Seat Comfort:

    other than the check in in Monroe, la. everything was fine

    by helencrum on May 18, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    April 2011
    Seat Class:
    economy

    Had a bad experience in Monroe. Long term parking was not marked at entrance due to construction. Drove around airport three times before finding an entrance to park. People were rude and slow. Told me I had to take luggage over there and I waited in line 15 minutes just to find out I was in wrong line. Liked to have missed my flight.

    1. Flight Rating

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    Amtrak connections work - but can be rough

    by kamleitner on May 9, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Newark, New Jersey
    Date of Flight:
    April 2011
    Seat Class:
    economy

    This was a "train-plane" combo, which worked quite well from Philly to EWR to Austin. On the way home, there was a glitch because the Amtrak ticket attendant was at lunch when my plane got in, and the automated Amtrak Kiosks are not set up for multi-modal tickets, so I couldn't use the kiosk to print out my Amtrak boarding pass from EWR (Amtrak does not permit you to print out your boarding pass on-line, the way airlines do, for some unknown reason). Luckily the ticket agent returned before my train left, so it turned out fine, but Amtrak really needs to work on their ticket automation!

    1. Flight Rating

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    Leave United out of Continental

    by debtz on May 9, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    April 2011
    Seat Class:
    economy

    I stopped using United and became a frequent flyer on Continental. Now with the merger the things I disliked from UA are now back in the mix. Continental used to be much better than UA. Prices are up and service is down.

    1. Flight Rating

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    3. In-flight Service:

    4. Seat Comfort:

    People were great, space was minimal

    by ajoynewton on May 9, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Denver, Colorado
    Date of Flight:
    April 2011
    Seat Class:
    economy

    Overall we had a pretty good experience with Continental. We had the best seats in economy, however, on the smaller plane the space was really tight. The larger plane was great, plenty of space and we even watched a cheesy movie! :)

    1. Flight Rating

    2. Check-in Experience:

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    4. Seat Comfort:

    still the best airline

    by iluvtobincancun on May 8, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2011
    Seat Class:
    economy

    We loved our flight co1409 and going down co1460 because its a direct flight no stops we hope Continential Airlines does not get rid of this most convenient way to travel there. We traveled 1st class on the way down and coach on the way back. The times for these flights are great too. With not having to leave too early from each location its just a great way to go.

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    Great deal!

    by beardjm on May 7, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    April 2011
    Seat Class:
    economy

    I LOVE Airfare Watchdog... great experience, no problems with the flight! I would use this airlines again without a doubt.

    1. Flight Rating

    2. Check-in Experience:

    3. In-flight Service:

    4. Seat Comfort:

    Better than American but flying economy is never comfortable.

    by elmwwme on May 7, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2011
    Seat Class:
    economy

    The trip out on the 747 was rommier and the landing seamless. coming home on the 737 was very cramped and the landing was very hard. At least check in and boarding was very good.

    1. Flight Rating

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    A good on-time flight

    by FlyingForFun on May 6, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    May 2011
    Seat Class:
    economy

    The best thing about this flight and flying Continental this time is you get notifications from both Continental and United. My flight was alittle late getting off because of traffic out of Newark. But we got to Phoenix close to schedule. Also, I booked my flight so that I would fly into Phoenix, but leave from Las Vegas. That too worked well and is something I do often. It still counts as a roundtrip ... as a matter of fact my total cost was a little lees than the RT from Phoenix....great service.

    1. Flight Rating

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    Value

    by lisach on May 6, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    No stops
    Date of Flight:
    April 2011
    Seat Class:
    economy

    The value for the dollar was good, polite employees, enough staff to keep things moving on the ground, and attentive but slightly rushed in the air. Uneventful. I miss the free snacks though!

    Would recommend.

    1. Flight Rating

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    4. Seat Comfort:

    a la carte are inadequate for long flights, kids with nut allergies

    by mls on May 6, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    April 2011
    Seat Class:
    economy

    no room for our carry on baggage and seats were not together as we are a family of 4 with 2 yound kids

    1. Flight Rating

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    Don't fly United/Continental until their merger is complete!

    by shelwood7694 on May 5, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    April 2011
    Seat Class:
    economy

    Total chaos, my (paid) reservation did not exist in either airline's computers! Thanks to Orbitz (who stayed on the phone with me for over 1 1/2 hours while she persuaded the corporate office to honor my paid reservation), I was finally able to board, 6 hours later. The Orbitz agent told me they had experienced a LOT of those same problems since the United/Continental merger began.

    Very frustrating -- arguably not worth it!!

    1. Flight Rating

    2. Check-in Experience:

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    4. Seat Comfort:

    In a row with two other people both holding babies??? Guess how nice it was ???

    by sharliea on May 5, 2011

    RT/OW:
    Round Trip
    Number of Stops:
    1 stop in Houston, Texas
    Date of Flight:
    March 2011
    Seat Class:
    economy

    First link both of the other seats were holding babies.. Noisy and then feeding and purping I was sure I would arrive with vomit on me!!!!

    Second link I couldn't believ it as another baby was in my row.. A stranger in between us but she held the baby every time the Mother wanted to get something out of her bag... And having the isle seat I was up and down 20 time I think... All children should be in the back...

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