What happens if you can't get to the counter early enough because your first flight got in later than scheduled?

by sarajana on Friday, April 10, 2009

I got bumped by United on an international flight to Germany last year, but got to my destination almost on time by finding my own flight online with my IPhone. When I got to counter to rebook, they showed me theirs and I showed them mine. Instead of getting booked at their expense on the British Airways flight that I had found, they suddenly had seats on the next United flight out. Received a voucher for a round trip ticket and still got to my destination in time. The lesson is to be your own agent; no one else has your best interest more in mind.

by Revtt on Friday, April 10, 2009

You might want to update this rehashed info and omit the defunct Aloha Air reference. They've been out of business for a year already.

by bilkel on Friday, April 10, 2009

What happens when you book a flight thru one airline and travel on parner carriers? We booked Maui thru Alaska, but will be traveling Alaska, and American. Whose "Contract of Carriage" applies to each leg - and whose luggage charges too?

by Mountainkid on Friday, April 10, 2009

What can we do when an airline changes the itinerary we chose and paid for? I just got changed from a 9:30 am flight to 6:30 and they also changed my flight change to the next one to make it only 30 minutes between the planes! I'm not sure we'll be able to make it and also, I have a car reservation for 3 1/2 hours later than we are now supposed to arrive. Arggh!

by mouse on Friday, April 10, 2009

mouse, call the airline and tell them the change is unacceptable! I've done that (even with Delta) and they have re-booked me to a more suitable itinerary. If you don't complain, then they figure it's OK with you.

by sayhello on Friday, April 10, 2009

Does anyone have experience with the short connecting time in Ft. Lauderdale traveling from Montego Bay,Jamaica and connecting to Tampa with only 1 hr.5 min in between? I'm afraid to book until I hear if that's adequate time to get thru customs and immigration. Please share your experiences.

by pattiirie on Friday, April 10, 2009

Can someone explain how overbooking works and why it's still allowed?

by PAW on Friday, April 10, 2009

This is a second for the comment on Aloha Airlines, which is no longer in business. There are, however, Go! Airlines and one or two others who offer inter island Hawaii service.

by Taylor on Friday, April 10, 2009

Can you offer tips for those of us WISHING to get bumped? I always try to arrive at the counter early and ask if they need volunteers. Usually the answer is "No", but occasionally I'll get lucky.

by roeytoey on Friday, April 10, 2009

As I understood overbooking, it's because the general obnoxious and inconsiderate nature of human beings results in their NOT calling the airline to say they've changed their minds or can't fly on a particular flight. So, the airline would wind up with empties (seats) losing money at worst, or not making as much --since they are so often unrefundable, and yet by overbooking, they have a ready audience of seat takers who will pay for the same seat(s) AGAIN. The airline goal is to make money; you make money by filling all the seats, you fill all the seats but expecting no-shows and booking for more seats than you have.

by maliesmom on Saturday, April 11, 2009

Upon arriving at the Orlando airport after our seven day cruise to catch our return flight to Michigan we were told that our flight had already left. It was 5 PM and the departing flight was at 7:18 PM. More than two hours in advance of the departure. We were shocked to say the least. Our non stop flight had left at 4:30. When I became fairly angry at the counter person, she said there was nothing they could do since they sent a email to all passengers informing us of the change in departure time. We had to stay over night at additional cost to us and AirTran offered no compensation to us other than a discout at the four star hotel that they recommended. A change in departure time of a few minutes I can accept but 3 hours, no, that's not acceptable.

by retiree02 on Saturday, April 11, 2009

I make it a practice to check in with the airline 24 hours prior to flight even if I can't download the boarding passes. I just pick up the boarding passes at the airport. Is this the best way to guarantee I won't be bumped? So far it has worked.

by bubbej on Saturday, April 11, 2009

I too, always offer my seat and am sometimes overlooked when it comes to bumping. Do some airlines have lists of "do not bump this person?"

by thegtch on Sunday, April 12, 2009

Mouse, to enlarge on Sayhello's comment - these days, I've found it wise to check several weeks out, and then again several days out - especially if I've purchased my tickets several months in advance. Quite a few times - especially with Delta, I've found my flights changed - sometimes drastically. All it takes is a polite call to the airline, and I've never had a problem getting my flights re-done, if I can't live with the airline's change. And they can't charge you a change fee if it's their fault, and there's a several hour change either direction. I know subscribe to "better safe than sorry", and make time to check my flights ahead of time, since it has happened so many times over the last few years. And although I sometimes get an email or a call to my cellphone, it's not consistent enough to depend on!

by acproductions on Tuesday, April 14, 2009

pattiirie, when i booked a flight to Montego Bay and flew threw Fort Lauderdale, I had only 1 hr between flights, and since the first flight was delayed, even though i got there while they were boarding, they wouldn't let me on and they didn't want to compensate since the flight was delayed. I had 8 hours of a delay so i had plenty of time to call customer service and complain, finally they gave me a $100 credit but I took up many hours of their time on the phone since I had nothing better to do. i learned my lesson, only book flights with plenty of time in between, just because they list it as an option doesn't mean they will let you on the plane, you need to be at the gate one hour before getting on for international, and if you arrive with only one hour in between you automatically won't get on, and they will say it is your fault not theirs. Schedule wisely!!!

by robin on Tuesday, April 14, 2009

Also found: Strategies on Getting "Bumped" From A Flight
http://inflightout.blogspot.com/2008/08/strategies-on-getting-bumped-from.html

by boyzone23 on Tuesday, April 21, 2009

The "Bumping" phenomenon is why I try to always book direct flights, even if they may cost a little more (and, generally, they don't.) It beats the cost of aggravation, delay, and monies spent because the airlines are in it for themselves and couldn't really care less about the customer.

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